1 hour ticket response
Our team of technicians is focused on providing swift answers to all your inquiries. We’ll examine your helpdesk ticket once it’s been submitted and will reply with a solution to the problem within less than sixty minutes after the ticket submission. In fact, our average ticket response time is 20 minutes.
A Premium–Quality Support Service
Each member of our tech support team has many years of experience in the Linux shared hosting packages world and almost all of them have been with us for at least five years. They are all eager to reply to all your questions in the most professional way possible.
A User–Friendly Help Center
In the Website Control Panel you can find an easy–to–browse Help section where you can find quick hints on how you can use our hosting services. You can find the answers to your queries in the F.A.Q. library, find more hints in the web hosting account management articles or watch our educational video tutorials.