Help and Support Channels

  • 1 hour ticket response time

  • A one hour Inquiry Solution Warranty

  • Our team of techs will do their best to respond to your assistance demands within about 1 hour. If, however, the situation you have experienced demands aid from the Administrators’ =Team,= we are going to address the ticket to the administrator in charge and will post a reply to let you know.

  • Top quality support service

  • Professional Customer Assistance Service

  • We will be on line for you round the clock to provide advices and technical support and also to help you with any issue that you could encounter when handling your virtual server. We can aid you with all pre–installed programs, like your OS, server management panel (dependent upon the VPS type) and the Website Control Panel made completely by us.

  • Intuitive help center

  • An Intuitive Help Section

  • Each section of the Website Control Panel that is provided absolutely free with your VPS offers you an incorporated articles base. There’s a selection of thorough how to content articles and a variety of step–by–step video tutorials that show all the important website control jobs. You can use them by clicking on the Help or Video buttons in the top right part of each Control Panel section.